Refund policy

RETURNS

Items must be returned within 30 days of receipt. Please call, fax or write our customer service department for a Return Authorization Number and shipping instructions prior to return. Special order items, videos and custom imprinted products are nonreturnable unless there is a defect in quality or workmanship. Shipping charges should be prepaid unless otherwise arranged in advance. No COD’s accepted. All merchandise must be carefully packed and will be subject to charge if not in saleable condition.  All orders may be subject to a restocking fee if cancelled after shipment except if a product has been damaged in shipping or has a defect that renders it unsaleable.